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Click “Create your gym”, answer a few questions (gym name, type, plans, currency, opening hours) and create your account. Your dashboard and public gym page are live straight away. The setup checklist on your dashboard walks you through branches, coaches, classes, payments and sharing your page.

Every gym gets a page at /gym/your-gym-name with your plans, timetable, coaches, locations and opening hours. Open it from “View gym page” in the dashboard sidebar and share the link on social media or print the QR code at the front desk.

Yes. Go to Dashboard → Settings. You can edit your details, address and map pin, upload a logo and cover photo, pick a brand colour, set opening hours and currency, and write the text shown on your gym page.

Yes. Dashboard → Settings → Features lets you switch modules such as classes, the shop, 1:1 coach booking or multi-branch on and off. Turned-off features disappear from the member area and your gym page.

Members pick a plan on your gym page and pay by card through Stripe. Renewals are charged automatically. You can also record cash or bank-transfer sales at the front desk from the Check-in page.

Every member has a personal QR pass in their app (My pass). At the front desk open Dashboard → Check-in, scan the code with the device camera or search by name. Membership status is checked automatically and the visit is logged — including class attendance if they booked a class.

The member is flagged as expired at check-in and gets a renewal reminder before the end date (you choose how many days in Settings → Notifications). You can still let someone in manually; overrides are logged.

Dashboard → Analytics shows revenue by month, active members, new vs churned members, cohort retention, check-in heatmaps, class fill rates and coach performance. Use the branch selector to compare locations.

Dashboard → Classes: create class types (e.g. HIIT, Yoga) with duration and capacity, then add weekly time slots with a coach and room. Members can book from their app or your gym page; full classes get a waitlist that promotes automatically when someone cancels.

Ask your coach to create an account using your gym’s join link, then go to Dashboard → Coaches → Add coach and enter their email. They get the coach area with their classes, rosters, check-in and 1:1 bookings.

Yes. Turn on multi-branch in Settings → Features, then add locations in Dashboard → Branches. Classes, coaches, members and check-ins can be assigned to a branch, and analytics can be compared side by side.

In-app notifications are always on: booking confirmations, waitlist promotions, class changes, renewal reminders and new-member alerts for owners. Email, SMS and WhatsApp can be enabled in Settings → Notifications once your provider keys are configured.

No — in-app notifications work without one. To also send emails, connect Resend; for SMS and WhatsApp, connect Twilio. Your developer adds the API keys as environment variables; the Notifications settings page shows which channels are ready.

Open the gym’s page, choose “Join”, create your account and pick a membership. You can also find gyms in the directory under “Find a gym”.

Open the member app and tap “My pass”. Show the QR code at the front desk to check in. If someone else has a screenshot of it, you can reset the code from the same screen.

Go to Classes, pick a day and tap Book. If the class is full you can join the waitlist and you’ll be notified when a spot opens. Cancel from the same screen; your spot goes to the next person on the waitlist.

Yes. The Progress page lets you log body weight and measurements, personal records and workouts, with charts over time. Your progress logs are private to you.

Go to Membership in the member app and choose Cancel. You keep access until the end of the period you already paid for.

The coach area shows today’s classes on the overview and the full week under My classes. Open a class to see the roster, mark attendance or add a walk-in.

Set your weekly availability in the coach area. Members book free slots from your profile on the gym page; you can confirm, complete or cancel each session.

Yes — the Check-in page in the coach area works like the front desk: scan a member’s QR pass or search by name.